Vintage Etc.
Return Form


We will issue credit card refunds for item cost ONLY when a return authorization has been requested within seven (7) days of your receipt of merchandise.
After seven days we will only offer an exchange for a comparable item, or store credit towards a future purchase.
After 30 days we reserve the right to refuse returns.

In order to be exchanged or returned, shoes must be:

  1. In new, unworn condition
  2. In the original box
  3. Postmarked within:

  4. a. 7 days of receipt for refund less shipping charges OR
    b. 30 days of purchase for exchange or store credit.


    All returns must be pre-approved by Vintage Etc.
    Send an email to returns@crazyclogs.org for a Return Authorization number. We will refuse any returns that are not authorized. Shoes with a Return Authorization Number may be returned for a credit card refund of item cost if return is authorized within 7 days after you receive shoes. After 7 days, shoes with a Return Authorization Number may be exchanged at no extra charge (2nd exchange will incur a $4.99 S&H fee per pair). There is no refund after 7 days, after that all returns must be exchanged for a different product or store credit. We cannot accept any returns after thirty days.

    If your footwear meets these criteria, simply print out the form below, fill in your information and mail to the address at the bottom of this page. Questions? Call us at 1.617.497.1516.

Return Authorization Number:
____________________________________________________

Name:
____________________________________________________

Phone:
____________________________________________________

Street Address:
____________________________________________________

City, State, Zip:
____________________________________________________


Type of shoe:
__Dansko ___ Troentorp


Reason for return:
____________________________________________________

____________________________________________________

Please exchange for:

____________________________________________________

(note: After 7 days you must specify an exchange item. If you don't, we will issue a store credit.)


Comments:
____________________________________________________

____________________________________________________

____________________________________________________


Send to:
Vintage Etc.
Returns Department
1798 Massachusetts Ave.
Cambridge, MA 02140

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