Thank You for Shopping at Vintage Online!
We love you for shopping with us. If you realize your shoes
are wrong for whatever reason AND email us for a return authorization
within 7 days from the time
you receive them, you can return them for a credit card refund minus
the shipping cost.
After this 7 day period, you may, upon getting a return authorization,
return unworn shoes for exchange or store credit within 30 days.
After 30 days we reserve the right to refuse returns.
Vintage Etc. ships only to US zip codes. All orders within the continental
US will be shipped UPS ground for a fee of $9.00 (please add $3
forTroentorps) which includes insurance. In-stock footwear will
ship within 24 to 48 hours. If the shoes need to be directly shipped
from the manufacturer, shipping may take from 2 to 14 days depending
on the manufacturer. Please refrain from inquiring about your order
until such time has passed. For an additional charge, we also offer
UPS 3 day, 2 day, and overnight shipping. Please note that UPS does
not deliver on weekends. We can only ship to U.S. destinations.
All UPS shipments require a street address (no post office box numbers).
Please note that original shipping and handling charges are not
refundable, and you will be responsible for all costs associated
with return shipment.
All returns must be pre-approved by Vintage Etc.. Send an email
for a Return Authorization number. We will refuse any returns that
are not authorized.
Vintage Etc. will accept for return any pair of unworn, resalable
shoes returned within 30 days. All returns must be must be pre-paid
and insured. Shoes must be in the original box.
Please print out our Return
Order Form and include it in the box with your shoes. Don't
forget to tell us what replacement shoe and size you want!
We have a very large in-stock inventory. However, if we don't have
or cannot get the item you order, we will email or call you for
your preferred alternatives.
If you do not see a Dansko model you like. Please email us to see
if we can get it for you. With a little time and patience we could
get you the shoe of your dreams!